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	<title>Legal - R6AI</title>
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		<title>A law firm with plenty of AI, and no clear view of what was working</title>
		<link>https://r6ai.com.au/case-study/a-law-firm-with-plenty-of-ai-and-no-clear-view-of-what-was-working/</link>
		
		<dc:creator><![CDATA[Gavan Stilgoe]]></dc:creator>
		<pubDate>Tue, 13 Oct 2026 07:52:42 +0000</pubDate>
				<guid isPermaLink="false">https://r6ai-com-au.zipit.r6d.dev/?post_type=case_study&#038;p=1206</guid>

					<description><![CDATA[The Brief  An established law firm had adopted AI early. Over a few years it built up a mix of tools: some made in-house, some by an outside developer, some bought off the shelf. Each one solved a problem when it arrived, but nobody had stepped back to look at the whole picture. ...]]></description>
										<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:calc( 1334px + 0px );margin-left: calc(-0px / 2 );margin-right: calc(-0px / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-four size-30 lh-32 text-box-trim-both-cap" style="--awb-margin-bottom:26px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:26px;--awb-margin-left-small:0px;"><h4 class="fusion-title-heading title-heading-left" style="margin:0;">The Brief</h4></div><div class="fusion-text fusion-text-1 lh-28 text-box-trim-both-cap" style="--awb-max-width:938px;"><p>An established law firm had adopted AI early. Over a few years it built up a mix of tools: some made in-house, some by an outside developer, some bought off the shelf. Each one solved a problem when it arrived, but nobody had stepped back to look at the whole picture.</p>
<p>The firm&#8217;s principal didn&#8217;t need convincing that AI works. He needed an honest view of which tools were earning their keep.</p>
<p>He also wanted to know what to build next, and how the firm&#8217;s older core systems would hold any of it back. R6AI ran a half-day working session with the principal and the people who run the firm&#8217;s systems. No pitch deck. We mapped a matter from first enquiry to final bill, then reviewed every AI tool against how the firm actually works.</p>
</div><div class="fusion-image-element" style="--awb-margin-top:64px;--awb-margin-bottom:64px;--awb-margin-top-medium:56px;--awb-margin-bottom-medium:56px;--awb-margin-top-small:52px;--awb-margin-bottom-small:52px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-1 hover-type-none" style="border-radius:10px;"><img fetchpriority="high" decoding="async" width="1384" height="711" alt="Nine AI tools reviewed, with three marked to deepen" title="Nine tools. Three that matter." src="https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter.jpg" class="img-responsive wp-image-1201" srcset="https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter-200x103.jpg 200w, https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter-400x205.jpg 400w, https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter-600x308.jpg 600w, https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter-800x411.jpg 800w, https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter-1200x616.jpg 1200w, https://r6ai.com.au/wp-content/uploads/2026/10/Nine-tools.-Three-that-matter.jpg 1384w" sizes="(max-width: 1024px) 100vw, (max-width: 768px) 100vw, 1384px" /></span></div><div class="fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four size-30 lh-32 text-box-trim-both-cap" style="--awb-margin-bottom:26px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:26px;--awb-margin-left-small:0px;"><h4 class="fusion-title-heading title-heading-left" style="margin:0;">The Results</h4></div><div class="fusion-text fusion-text-2 lh-28 text-box-trim-both-cap" style="--awb-max-width:938px;"><p>The answer was focus. Most of the value sat in three tools, so those get deepened instead of the firm adding a tenth. The rest are kept as they are, wound down deliberately, or parked.</p>
<p>The bigger finding sat underneath the tools. The firm&#8217;s own records, built up over many years, were its most valuable AI asset. Their quality was the first thing to fix, because every future build would inherit it.</p>
<p>The firm left with a findings report, a full map of its AI tools and systems, and a staged build plan that starts small and proves itself early. It also left with clear criteria for choosing its next core platform, so that decision gets made on fit, not on a sales demo.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column col-kpi" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:64px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:64px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-margin-top-medium:56px;--awb-spacing-right-medium:0px;--awb-margin-bottom-medium:56px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:52px;--awb-spacing-right-small:0px;--awb-margin-bottom-small:52px;--awb-spacing-left-small:0px;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-1 content-boxes-icon-on-top content-left kpi-boxes" style="--awb-backgroundcolor:var(--awb-color2);--awb-border-radius-top-left:20px;--awb-border-radius-top-right:20px;--awb-border-radius-bottom-right:20px;--awb-border-radius-bottom-left:20px;--awb-title-color:var(--awb-color5);--awb-iconcolor:var(--awb-color7);--awb-item-margin-top:0px;--awb-item-margin-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color5);--awb-circle-hover-accent-color:var(--awb-color5);" data-animationOffset="top-into-view"><div style="--awb-backgroundcolor:var(--awb-color2);--awb-iconcolor:var(--awb-color7);" class="fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row"><div class="col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade" data-animationOffset="top-into-view"><div class="heading heading-with-icon icon-left"><div aria-hidden="true" class="image"><img decoding="async" src="https://r6ai.com.au/wp-content/uploads/2026/10/icon-radio.svg" width="49" height="49" alt="" /></div><div class="content-box-heading" style="--body_typography-font-size:16px;line-height:21px;">3 of 9</div></div><div class="fusion-clearfix"></div><div class="content-container">
<p>AI tools worth deepening</p>
</div></div></div><div style="--awb-backgroundcolor:var(--awb-color2);--awb-iconcolor:var(--awb-color7);" class="fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover "><div class="col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade" data-animationOffset="top-into-view"><div class="heading heading-with-icon icon-left"><div aria-hidden="true" class="image"><img decoding="async" src="https://r6ai.com.au/wp-content/uploads/2026/10/icon-star.svg" width="49" height="49" alt="" /></div><div class="content-box-heading" style="--body_typography-font-size:16px;line-height:21px;">5/5</div></div><div class="fusion-clearfix"></div><div class="content-container">
<p>Session worth the time</p>
</div></div></div><div style="--awb-backgroundcolor:var(--awb-color2);--awb-iconcolor:var(--awb-color7);" class="fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row"><div class="col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade" data-animationOffset="top-into-view"><div class="heading heading-with-icon icon-left"><div aria-hidden="true" class="image"><img decoding="async" src="https://r6ai.com.au/wp-content/uploads/2026/10/icon-thumbs-up.svg" width="49" height="49" alt="" /></div><div class="content-box-heading" style="--body_typography-font-size:16px;line-height:21px;">10/10</div></div><div class="fusion-clearfix"></div><div class="content-container">
<p>Likely to recommend</p>
</div></div></div><div class="fusion-clearfix"></div></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-3 lh-28 text-box-trim-both-cap" style="--awb-max-width:938px;"><p>The session didn&#8217;t add another tool. It showed the firm where the value already sat and built a plan to protect it.</p>
<p>Every build follows the same rules: client data stays protected, a person reviews anything before it leaves the firm, and AI never does the maths.</p>
</div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-padding-top:36px;--awb-padding-bottom:33px;--awb-bg-size:cover;--awb-border-color:var(--awb-custom_color_6);--awb-border-top:1px;--awb-border-bottom:1px;--awb-border-style:solid;--awb-width-large:100%;--awb-margin-top-large:46px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-4 fusion-text-no-margin blockquote color-green4" style="--awb-margin-bottom:10px;"><p>&#8220;When I saw you were intent on following the exact detail of our processes.&#8221;</p>
</div><div class="fusion-text fusion-text-5 cite color-grey4" style="--awb-text-color:var(--awb-custom_color_4);"><p>Session attendee, law firm, on the moment it clicked</p>
</div></div></div></div></div><p>The post <a href="https://r6ai.com.au/case-study/a-law-firm-with-plenty-of-ai-and-no-clear-view-of-what-was-working/">A law firm with plenty of AI, and no clear view of what was working</a> first appeared on <a href="https://r6ai.com.au">R6AI</a>.</p>]]></content:encoded>
					
		
		
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